Description

Responsible for helping retain and grow site-level HMO membership and FFS patient volume by tracking and trending data to identify opportunities and tactics. Serves as the point of contact for prospective and existing patients as well as external partners such as such as brokers, agents and community members. Acts as the subject matter expert to guide patients on non-medical questions or concerns and patient / family navigator through our healthcare system to promote a positive patient experience.

Providence Medical Group (PMG) South West is part of Providence Clinical Network which provides an extensive range of ambulatory services to patients throughout Alaska, California, Montana, Oregon and Washington. As a caregiver with PMG, you’ll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Schedule: Full-time, Day shift

Benefits and Perks:

• Competitive pay (including holiday pay & shift pay differentials)

• Best-in-class benefits – full medical, dental and vision coverage from your first day

• 401(k) plan with employer matching & complementary retirement planner

• Generous paid time off for vacation, sick days and holidays

• Tuition reimbursement & student loan forgiveness programs

• Wellness & mental health assistance programs

• Back-up child & elder care to help with care disruptions for your family

• Voluntary benefits, like pet, auto and home insurance, commuter benefits and more!

Required Qualifications:

• 1 year work in a healthcare setting, acute or ambulatory

Preferred Qualifications:

• Bachelor’s Degree in Business, Communications, or similar

• 3 years work in a healthcare setting, acute or ambulatory

• 1 year managed care and/or ambulator care experience

• 1 year Quota-driven sales or marketing function

• 1 year Customer Service Experience

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

About the Team

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.

PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence’s St. John’s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 358838
Company: Providence Jobs
Job Category: Patient Services
Job Function: Clinical Support
Job Schedule: Full time
Job Shift: Day
Career Track: Clinical Support
Department: 3032 PC PROVADV PANORAMA
Address: WA Lacey 1450 NW Ln SE
Work Location: Providence Clinic Panorama-Lacey
Workplace Type: On-site
Pay Range: $22.44 - $34.33
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.